Thankyou for your purchase. We hope you are happy with your purchase. However, if you are not happy with the print quality of any of our products we will refund your money.
Please send us an email and return the goods within 14 days and we will credit your account.
Buyer is responsible for return postage costs.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at paullovelace@me.com for details, then place the item securely in its original packaging, and mail your return to the following address:
Paul Lovelace Photography
Attn: Returns
299 Military Rd
Dover Heights, New South Wales 2030
Australia
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
paullovelace@me.com
